Machead III
Sep 19, 07:45 AM
The mermon G5s should be out before summer.
OMG wat about Santa Clause tabl3t apple Max? NEWTON FTW!!!!
OMG wat about Santa Clause tabl3t apple Max? NEWTON FTW!!!!
leekohler
Feb 27, 11:46 PM
Normally, I would say they could fire the guy, but this is just not right. It seems someone was misled and it was not the college. Either way, the church will eventually come to realize just how misguided they are, or not- and go the way of the dinosaur. Either option is fine with me.
MacinDoc
Aug 26, 11:40 PM
I just called Apple support, I was on hold for over 20 minutes, then I was disconnected. No wonder people are unhappy :mad: :( :confused:
I mentioned this on the battery recall forum, so ignore this post if you've already read it, but I think it may help explain why this sort of thing is happening.
I know it's frustrating to wait to speak to a customer services rep when there's a potential problem with your Mac, but before complaining that Apple has a problem with customer service, let's look at things objectively.
Let's say that Apple sells approximately 12,000 computers per day (a realistic estimate, based on their most recent financial statement). If 1 in 10 customers needs to speak with a customer services rep (this estimate is high, I think, but sometimes more than one consulation is required, so I will be generous with this number), and if a rep can deal with 10 problems per day (a very conservative estimate), then Apple could theoretically provide for all of its computer-related customer service needs with a total of 120 computer-oriented customer support staff (I am excluding iPod customer support staff from this discussion). Now, that number sounds really low, so let's multiply it by 10, for a total of 1200 customer support staff (this would mean that each would normally only have to deal with one customer per day). I understand that 1.8 million batteries were recalled, and this would mean that each customer support rep would have to deal with 1500 recalled batteries. Does anyone think that this can be done, along with all the other usual customer service needs, in a day, a week, or even a month? Apple is going to have to divert staff from other areas to deal with this problem. Remember, the number of batteries recalled is greater than the number of computers Apple ships in a quarter!
I mentioned this on the battery recall forum, so ignore this post if you've already read it, but I think it may help explain why this sort of thing is happening.
I know it's frustrating to wait to speak to a customer services rep when there's a potential problem with your Mac, but before complaining that Apple has a problem with customer service, let's look at things objectively.
Let's say that Apple sells approximately 12,000 computers per day (a realistic estimate, based on their most recent financial statement). If 1 in 10 customers needs to speak with a customer services rep (this estimate is high, I think, but sometimes more than one consulation is required, so I will be generous with this number), and if a rep can deal with 10 problems per day (a very conservative estimate), then Apple could theoretically provide for all of its computer-related customer service needs with a total of 120 computer-oriented customer support staff (I am excluding iPod customer support staff from this discussion). Now, that number sounds really low, so let's multiply it by 10, for a total of 1200 customer support staff (this would mean that each would normally only have to deal with one customer per day). I understand that 1.8 million batteries were recalled, and this would mean that each customer support rep would have to deal with 1500 recalled batteries. Does anyone think that this can be done, along with all the other usual customer service needs, in a day, a week, or even a month? Apple is going to have to divert staff from other areas to deal with this problem. Remember, the number of batteries recalled is greater than the number of computers Apple ships in a quarter!
Popeye206
Mar 22, 08:01 PM
My take...
Competition is good.
It will be interesting to see if the Playbook sticks. RIM is losing ground in so many areas and from what my daughter says (who works for one of the cell phone companies) that even with all the nice new goodies in BB's, that they are the smart phone that makes them all grimace. She says it's by far the worst phone to activate to trouble shoot. So, will the Playbook be any different?
Samsung... could they have rushed that one out any quicker? They seem desperate to get a tablet to sell. So much for quality control I'm sure.
Is the new Xoom about ready to be run over two minutes out the gate by other Android devices?
From what I can see, the most damage is not going to come in the Apple arena... the iPad is different with iOS, it's proven (15 million sold and growing fast)... it's going to be the other Android devices. Each of them fighting for a small share of customers who don't want Apple.
I honestly believe most consumers care less about the specs. The geeks on this site do.... but the average person does not care. They care about what they hear and see. They see iPads flying out the door. They know the iPad is slick and works.
I'll go with the Analysts on this one... by the end of Apple will own 70-80% market share and the rest will be a mixed bag of struggling tablet makers.
Competition is good.
It will be interesting to see if the Playbook sticks. RIM is losing ground in so many areas and from what my daughter says (who works for one of the cell phone companies) that even with all the nice new goodies in BB's, that they are the smart phone that makes them all grimace. She says it's by far the worst phone to activate to trouble shoot. So, will the Playbook be any different?
Samsung... could they have rushed that one out any quicker? They seem desperate to get a tablet to sell. So much for quality control I'm sure.
Is the new Xoom about ready to be run over two minutes out the gate by other Android devices?
From what I can see, the most damage is not going to come in the Apple arena... the iPad is different with iOS, it's proven (15 million sold and growing fast)... it's going to be the other Android devices. Each of them fighting for a small share of customers who don't want Apple.
I honestly believe most consumers care less about the specs. The geeks on this site do.... but the average person does not care. They care about what they hear and see. They see iPads flying out the door. They know the iPad is slick and works.
I'll go with the Analysts on this one... by the end of Apple will own 70-80% market share and the rest will be a mixed bag of struggling tablet makers.
cyberbeats
Jul 21, 07:11 AM
hi,
i've just sold my dual g5 because
i plan to buy a new macpro in august.
But seems that it will be already obsolate after 3 months.
Please can you tell me if the socket of woodcrest
will make the macpro upgradable one day,
or these new type of processors need differet socket?
Thanks.
i've just sold my dual g5 because
i plan to buy a new macpro in august.
But seems that it will be already obsolate after 3 months.
Please can you tell me if the socket of woodcrest
will make the macpro upgradable one day,
or these new type of processors need differet socket?
Thanks.
Grokgod
Jul 28, 10:58 AM
What I am really interesting is in wether the new chip will be COOLER in the MBP's than whats in it now.
Anyone have any specs as to compare the two chips and the heat that they produce in the MBP's.
These things have got to get cooler!
Or at least a plastic something to cover the ALU so that you can type on them>
Does the pCheese world have this problem with HOT! palm rest?
They never seem to over at FRys electronics
Anyone have any specs as to compare the two chips and the heat that they produce in the MBP's.
These things have got to get cooler!
Or at least a plastic something to cover the ALU so that you can type on them>
Does the pCheese world have this problem with HOT! palm rest?
They never seem to over at FRys electronics
Cowinacape
Jul 23, 05:32 PM
Multimedia, I'd love to see a line up like that released, dual 2.3 here I come :D here's hoping that your predictions are close to the mark!
MacRumors
Aug 25, 02:37 PM
http://www.macrumors.com/images/macrumorsthreadlogo.gif (http://www.macrumors.com)
Over the past month or so, there appears to have been an uptick in user dissatisfaction with Apple's handling of support incidents. While overall satisfaction is extremely hard to gauge due to the fact that typically only disgruntled users notify sites of issues and the uptick could also simply represent Apple's increased marketshare, it does come amongst reports of Apple firing its online forum moderator staff (http://www.macobserver.com/article/2006/07/28.10.shtml) and an Indian support center (http://www.macrumors.com/pages/2006/06/20060604190322.shtml) that was shut down as quickly as it was opened. Similarly, many people felt that Apple was ill-prepared for yesterday's 1.8 million battery recall (http://www.macrumors.com/pages/2006/08/20060824134647.shtml), as Apple's support site was quickly overloaded with requests and there was a lot of confusion as to what batteries were affected.
This all could, of course be coincidental. Of note, Apple has consistently been a market leader in surveys on customer support (http://www.pcmag.com/article2/0,1895,2006497,00.asp).
Digg This (http://digg.com/apple/Apple_Having_Support_Problems)
Over the past month or so, there appears to have been an uptick in user dissatisfaction with Apple's handling of support incidents. While overall satisfaction is extremely hard to gauge due to the fact that typically only disgruntled users notify sites of issues and the uptick could also simply represent Apple's increased marketshare, it does come amongst reports of Apple firing its online forum moderator staff (http://www.macobserver.com/article/2006/07/28.10.shtml) and an Indian support center (http://www.macrumors.com/pages/2006/06/20060604190322.shtml) that was shut down as quickly as it was opened. Similarly, many people felt that Apple was ill-prepared for yesterday's 1.8 million battery recall (http://www.macrumors.com/pages/2006/08/20060824134647.shtml), as Apple's support site was quickly overloaded with requests and there was a lot of confusion as to what batteries were affected.
This all could, of course be coincidental. Of note, Apple has consistently been a market leader in surveys on customer support (http://www.pcmag.com/article2/0,1895,2006497,00.asp).
Digg This (http://digg.com/apple/Apple_Having_Support_Problems)
BC2009
Apr 7, 11:50 PM
As an example; lets say the local BB store got a 100 iPad 2 64GB 3G's in this morning. That is about $830K in sales. And lets say they average sales without the iPad 2 for the same day LY was $500K. Next year that manager would be looking at needing a $1.3M+ to make his goal.
Good example, bad math. 100 iPad 2 64GB 3G = $830 x 100 = $83,000, not $830K. If Best Buy stores were pulling in $1M+ per day or even $500k+ per day then their stock would go through the roof.
I concur with you on the whole bean counter thing. I work for a large company and its amazing to me how much money bean counters waste in their attempts to save a few pennies. We once spent over $10,000 in time (when computing hourly wage by salary) to purchase a $100 piece of software because the bean counters tried to make us jump through hoops to prove we really really could not do without it. It was sad.
Good example, bad math. 100 iPad 2 64GB 3G = $830 x 100 = $83,000, not $830K. If Best Buy stores were pulling in $1M+ per day or even $500k+ per day then their stock would go through the roof.
I concur with you on the whole bean counter thing. I work for a large company and its amazing to me how much money bean counters waste in their attempts to save a few pennies. We once spent over $10,000 in time (when computing hourly wage by salary) to purchase a $100 piece of software because the bean counters tried to make us jump through hoops to prove we really really could not do without it. It was sad.
Cartaphilus
Apr 25, 04:26 PM
Despite the fact that were I the judge I'd levy Rule 11 sanctions against these lawyers, I can't agree that it makes any difference that the file is only available with access to the user's computer which can be password protected. In a civil matter, like a divorce case in a jurisdiction where it matters, the court can compel the user to divulge the password, to not delete or modify the file, and to deliver the computer to an expert to extract subpoenaed information. I haven't kept up with all the Patriot Act era provisions, but it wouldn't be surprising if law enforcement could obtain a warrant effectively forcing similar disclosures despite the Fifth Amendment.
Even had Apple super-encrypted the file, users and providers (like Apple, ISPs, and Telcos) would nonetheless be vulnerable to legal compulsion to cooperate in providing information deemed by the courts to be material and relevant to some lawsuit or prosecution. Accordingly, it isn't entirely harmless if such information is recorded without the knowledge--actual or constructive--of the user. Even so, these plaintiffs are unlikely to plead that they are terrorists, serial bank robbers, or adulterers who were duped into recording their whereabouts, however imprecisely, and whose highly-developed sense of ethics prevents them from simply smashing the telltale devices instead of bringing a lawsuit.
Even had Apple super-encrypted the file, users and providers (like Apple, ISPs, and Telcos) would nonetheless be vulnerable to legal compulsion to cooperate in providing information deemed by the courts to be material and relevant to some lawsuit or prosecution. Accordingly, it isn't entirely harmless if such information is recorded without the knowledge--actual or constructive--of the user. Even so, these plaintiffs are unlikely to plead that they are terrorists, serial bank robbers, or adulterers who were duped into recording their whereabouts, however imprecisely, and whose highly-developed sense of ethics prevents them from simply smashing the telltale devices instead of bringing a lawsuit.
63dot
Aug 18, 09:21 AM
and if you guys have old powermac g5 dualcore sitting around because you got a new mac pro. i'll help you dispose of it no problem. i'll even do it for free. ;)
hey bokdol, you and i can start a business and help all the intel mac pro users dispose of their old G5 power macs
we can go into business :)
hey bokdol, you and i can start a business and help all the intel mac pro users dispose of their old G5 power macs
we can go into business :)
unlinked
Apr 6, 03:32 PM
Isn't it 100,000 sold into the distribution channels?
How many are really being bought?
Now that would be a fair comparison.
Have you read the somewhat flawed logic that the article is based on at all?
How many are really being bought?
Now that would be a fair comparison.
Have you read the somewhat flawed logic that the article is based on at all?
mlayer
Mar 22, 05:29 PM
The tablet market is going to be large, with estimates of 50 million units or more this year. Apple may get 35 million of those sales, which puts the iPad at 70%. Add to the high number of hand-downs and secondhand sales and that further reduces the number of available customers for everyone else.
Let's say that the tablet market explodes and total sold is 60 million, with Apple getting 36 million. That's 60%, and it leaves 24 million for the others. One of the key market drivers for Motorola, Samsung, and the various Android manufacturers is the pace of iteration. Every quarter there's a new phone on one or more carriers. These manufacturers can't afford to iterate as quickly with tablets (maybe twice a year), and they don't have the subsidy model or 2-for-1's to help them while they are selling. That puts HP and RIM on much better footing compared to the Android manufacturers, and HP and RIM are leveraging their enterprise reach to get a foothold. Both HP and RIM could sell 2-3 million (5%) each.
Samsung/Motorola/LG/Acer/HTC will have what should be a growing number of Honeycomb tablet apps, but they're all priced the same making it difficult to differentiate. Motorola tried to be a first mover with Honeycomb. Samsung is throwing various sizes against the wall to see what sticks. LG's best claim is the first to 3D. Acer has its previous experience with Windows. HTC hasn't really played in the tablet market before. In the end it looks like they'll end up competing with each other, not Apple, for that 10-20% of the market. Whoever loses will be heavily discounted on Black Friday, and the market will settle by the next CES.
For Apple this isn't the iPod or the iPhone due to external factors. It's too early and the market is still figuring itself out. As long as Apple is setting trends and everyone else is responding, the iPad is in the catbird seat.
Let's say that the tablet market explodes and total sold is 60 million, with Apple getting 36 million. That's 60%, and it leaves 24 million for the others. One of the key market drivers for Motorola, Samsung, and the various Android manufacturers is the pace of iteration. Every quarter there's a new phone on one or more carriers. These manufacturers can't afford to iterate as quickly with tablets (maybe twice a year), and they don't have the subsidy model or 2-for-1's to help them while they are selling. That puts HP and RIM on much better footing compared to the Android manufacturers, and HP and RIM are leveraging their enterprise reach to get a foothold. Both HP and RIM could sell 2-3 million (5%) each.
Samsung/Motorola/LG/Acer/HTC will have what should be a growing number of Honeycomb tablet apps, but they're all priced the same making it difficult to differentiate. Motorola tried to be a first mover with Honeycomb. Samsung is throwing various sizes against the wall to see what sticks. LG's best claim is the first to 3D. Acer has its previous experience with Windows. HTC hasn't really played in the tablet market before. In the end it looks like they'll end up competing with each other, not Apple, for that 10-20% of the market. Whoever loses will be heavily discounted on Black Friday, and the market will settle by the next CES.
For Apple this isn't the iPod or the iPhone due to external factors. It's too early and the market is still figuring itself out. As long as Apple is setting trends and everyone else is responding, the iPad is in the catbird seat.
nagromme
Aug 7, 04:16 PM
Will Time Machine mean that you can't permanently delete any file? What about something confidential which you want to "e-shred"?
Never fear: it says you can exclude any data from Time Machine that you wish.
(Plus, if you change your mind about a file, you have OS X's Secure Empty Trash--which might also purge your backup, if it's connected. But whatever the implementation, I'm sure Apple has thought about this--we just don't have 100% off the details yet.)
My main concern overall about Leopard is that feature creep is going to cut into ease of use.
Only if you are FORCED to use Spaces. But like Expos�, Dashboard, and even the right mouse button, it will be optional. Apple is sensitive about beginner simplicity.
Never fear: it says you can exclude any data from Time Machine that you wish.
(Plus, if you change your mind about a file, you have OS X's Secure Empty Trash--which might also purge your backup, if it's connected. But whatever the implementation, I'm sure Apple has thought about this--we just don't have 100% off the details yet.)
My main concern overall about Leopard is that feature creep is going to cut into ease of use.
Only if you are FORCED to use Spaces. But like Expos�, Dashboard, and even the right mouse button, it will be optional. Apple is sensitive about beginner simplicity.
BWhaler
Aug 26, 07:11 PM
Note: I believe I accidentally merged someone's (possibly a couple of people's) posts into BWhaler's post (3 above this post). Sorry. :o
jsw, thanks for merging my postings.
Didn't mean to spam the thread. (Just wasn't thinking...)
jsw, thanks for merging my postings.
Didn't mean to spam the thread. (Just wasn't thinking...)
fastlane1588
Aug 5, 05:35 PM
iMac - No.
iPod - No.
MacBook - No.
MacBook Pro - No.
MacPro - Yes.
Xserve - Yes.
Displays - Yes.
Leopard Preview - Yes.
iPhone - Ha ha ha ha ha ha.
selena gomez wallpaper 2009.
selena gomez wallpaper 2010.
selena-gomez-wallpaper-selena-
iPod - No.
MacBook - No.
MacBook Pro - No.
MacPro - Yes.
Xserve - Yes.
Displays - Yes.
Leopard Preview - Yes.
iPhone - Ha ha ha ha ha ha.
SeattleMoose
Mar 25, 10:40 PM
Wasn't that "double secret golden master"? :cool:
greenstork
Jul 31, 12:49 PM
With the possible introduction of the iPhone, movie downloads, Leopard preview, and true video iPods, in addition to new Mac Pros and possibly other updated Macs with the Core 2 Duos, I'm putting my money on a product announcement tomorrow.
Steve's going to spend the keynote telling developers about what they'll be able to do with Leopard, it is a developers conference after all. I'll go out on a limb and say Mac Pros tomorrow or perhaps at the very least, new Xserves. There is every reason to just wait until August 7, but I'll chance my prediction for an update tomorrow. Who's with me!
Steve's going to spend the keynote telling developers about what they'll be able to do with Leopard, it is a developers conference after all. I'll go out on a limb and say Mac Pros tomorrow or perhaps at the very least, new Xserves. There is every reason to just wait until August 7, but I'll chance my prediction for an update tomorrow. Who's with me!
CyberPrey
Aug 15, 12:19 PM
Show.. me.. the.. games...
LOL, us gamers all sound kinda like broken records :)
LOL, us gamers all sound kinda like broken records :)
Enigmac
Aug 7, 03:31 PM
Not a glimpse of the Finder...! :eek:
*cough* TOP SECRET *cough* :rolleyes:
*cough* TOP SECRET *cough* :rolleyes:
BackInTheSaddle
Aug 26, 10:00 AM
A lot of it is perception...if you don't get a defect, the product is great. But as the chairman of Matsushita (Panasonic) once observed about product quality, no matter how high your standards are, for the person getting a problem unit, your quality is 100% defective. I'm paraphrasing, but that's the essence of it. There are more people buying Apple computers today than ever before, so there will be a much larger volume of problems.
I've had great experiences with Applecare so far, only one instance where I felt the person was reading his answers off a cue card. If I talk to an engineer, I get someone who knows the product, understands the problem I'm explaining and is actually able to solve the problem, in American English so far, thank God. Don't know what tech support is like for those folks outside of the USA and Canada, but Apple gets a big thumbs up from me. (That doesn't apply to .Mac however; Apple REALLY needs to improve support there.)
And for my money, Dell and Toshiba could learn a thing or two from Apple on how to provide tech support.
I've had great experiences with Applecare so far, only one instance where I felt the person was reading his answers off a cue card. If I talk to an engineer, I get someone who knows the product, understands the problem I'm explaining and is actually able to solve the problem, in American English so far, thank God. Don't know what tech support is like for those folks outside of the USA and Canada, but Apple gets a big thumbs up from me. (That doesn't apply to .Mac however; Apple REALLY needs to improve support there.)
And for my money, Dell and Toshiba could learn a thing or two from Apple on how to provide tech support.
princealfie
Nov 29, 11:26 AM
I really don't harbor any hope that this could really be considered as royalty payment by the courts, it was just a little fantasy.
The real implication is on the moral front. You mentioned "group think" and I think that is the real danger for the record labels. If enough people were to convince themselves that the record label has grabbed enough money upfront, then they could step across the moral line that keeps them from piracy.
It's not law enforcement, or the actions of RIAA, that prevents the vast majority from crossing the line into piracy, it's their own built-in moral objection to it.
If the record labels remove this moral hurdle through their own actions, then there are not enough police officers, federal agencies, or private enforcement groups to even begin to stem the resulting piracy wave.
Uhhh... right. :eek:
The real implication is on the moral front. You mentioned "group think" and I think that is the real danger for the record labels. If enough people were to convince themselves that the record label has grabbed enough money upfront, then they could step across the moral line that keeps them from piracy.
It's not law enforcement, or the actions of RIAA, that prevents the vast majority from crossing the line into piracy, it's their own built-in moral objection to it.
If the record labels remove this moral hurdle through their own actions, then there are not enough police officers, federal agencies, or private enforcement groups to even begin to stem the resulting piracy wave.
Uhhh... right. :eek:
ctdonath
Mar 22, 02:04 PM
Now it has become a battle of who will get my $500 bucks.
A competitor who fails to show up in time forfeits the match.
Not much of a battle now, is it?
A competitor who fails to show up in time forfeits the match.
Not much of a battle now, is it?
*LTD*
Mar 26, 06:41 AM
Been on Lion for the past month and I can't see myself going back to Snow Leopard.
This WILL be a landmark release for Apple and huge step forward in usability. It just ties everything together: one simple, elegant, functional, totally scalable OS. Apple will have achieved in no time at all what the competition is just beginning to attempt (and fail at constantly.)
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
This might explain the shambles that is 10.6.7.
Last release before Lion - semi-brick your machine to force an upgrade.
iOS 4.3, last release before iPhone 5 - murder your battery to force an upgrade.
You've guessed it, I'm not very happy with Apple at the moment. So which is it; underhand tactics, sloppy Q&A or declining standards?
I think it's artificial belly-aching on MacRumors in order to get attention.
Am I getting warmer?
This WILL be a landmark release for Apple and huge step forward in usability. It just ties everything together: one simple, elegant, functional, totally scalable OS. Apple will have achieved in no time at all what the competition is just beginning to attempt (and fail at constantly.)
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
This might explain the shambles that is 10.6.7.
Last release before Lion - semi-brick your machine to force an upgrade.
iOS 4.3, last release before iPhone 5 - murder your battery to force an upgrade.
You've guessed it, I'm not very happy with Apple at the moment. So which is it; underhand tactics, sloppy Q&A or declining standards?
I think it's artificial belly-aching on MacRumors in order to get attention.
Am I getting warmer?